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Our Promises

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What Our Clients Say

Our Promises

Great reasons and promises we make to you which is why you should call us before deciding on your accountant…

A Flexible accountant who speaks plain English…and Welsh!

There’s no technical speak from us. We speak openly and honestly and we PROMISE not to blind you with jargon. No questions are deemed stupid and we want you to feel comfortable in speaking to us whenever you need, for whatever you want and you know you’ll get sound advice that you can understand. We are also welsh speaking and this allows you to choose your preferred medium in which you wish to converse and correspond.

Fixed Fees

After an initial free consultation you will be quoted in advance of the work to be undertaken so you know where you stand. There will be a breakdown of costs so you are able to see what you are paying for in advance.

Free Initial Tax Review

This review will identify all the tax planning opportunities you are not presently taking advantage of. This is not limited to a one off meeting as saving tax will be reviewed with you constantly.

Unlimited free phone support

You can call us as much as you need without charge and without being limited to having to do so between 9am -5pm. It can be about anything to do with your business -tax, business ideas, just someone as a sounding board or whatever you need.

Regular meetings

Whenever you wish to meet up our meetings are always free of charge. We understand that having to take time out of your working day to come to our offices can be an inconvenience and so we like to come and see you. Meeting you at your place of business gives us a feel of what you do and this helps us understand how your business operates. We also do not limit you with 9am to 5pm meetings and therefore, we are able to fit around times to suit your needs.

Communication

Phone calls, e-mails, letters and any other types of communication will be responded within 24 hours. However, our aim is to respond to you sooner than that.

Work on time, every time

As long as information is provided on time, accounts are guaranteed for completion within 30 days. Any other type of work needed will be discussed and a timeframe will be provided to suit your needs.

Using online software

Due to a change in Government legislation we are encouraging all of our clients to use online software. We will discuss with you the best software to suit your needs and we will set you up and provide free training and continued assistance with it. We hope that all clients will see the benefits and efficiencies when they use this software and we will always ensure that any concerns are addressed. If however, you prefer not to use this we can still work from your paper records.

Provide you with beneficial freebies

It’s very unusual for an accountant to provide you with freebies. At Obp we promise to provide you with our Obp app that can assist you with both your business and personal accountancy and tax needs. We will also give you with access to Receipt Bank that can be used alongside the online software, so no need for a shoe box full of recipes anymore. We endeavour to continually look at various tools and software that we may be able to give to you at no extra charge. We also offer incentives to existing clients who refer our services to other businesses just as a thank you for recommending us.

Next Step:

If you think Obp Chartered Accountants can assist you with any of your accountancy and business needs or if you have any further questions about our services please contact us for a chat and a free consultation.

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